Privacy Policy
Terms
EzzVisa, LLC (“EzzVisa”) provides this Privacy Policy to inform you about our practices concerning the collection, use and disclosure of your information. By using the website located at www.bdvsolutions.com (including all subdomains) (the “Site”) or the services provided by EzzVisa (the “Services”), you agree to the information practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you may not access or use the Site or Services. This Privacy Policy is incorporated into and subject to the Terms of Use by EzzVisa. If you purchase Services that include independent attorney review, your relationship with the independent attorney will be governed by your agreement with that attorney.EZZVISA IS NOT A LAW FIRM, DOES NOT PROVIDE LEGAL ADVICE AND IS NOT A SUBSTITUTE FOR THE ADVICE OF AN ATTORNEY. YOUR USE OF THE SITE AND SERVICES, AND YOUR COMMUNICATION WITH EZZVISA, DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP. YOUR COMMUNICATIONS WITH EZZVISA ARE NOT PROTECTED BY THE ATTORNEY-CLIENT PRIVILEGE. YOUR COMMUNICATIONS WITH THE INDEPENDENT ATTORNEY ARE GOVERNED BY YOUR AGREEMENT WITH THAT ATTORNEY.Information We Collect 1.1. Personal InformationWhen you use the Site or Services, we collect certain information from you which can be used to contact or identify you, including, but not limited to, your name, gender, date of birth, telephone number, postal address, and email address (“Identity Information”). If you place an order for Services and/or pay a fee, we will collect additional payment and billing information from you, including, but not limited to, your credit/debit card information or bank account information (“Billing Information”). If you place an order for Services, you may also be required to provide information or documents necessary for preparation or filing of forms or applications to be submitted to government agencies, and if you file an application, we may receive from the government a unique receipt number assigned to your application (“Application Information”). Together, your Identity Information, Billing Information and Application Information are referred to as “Personal Information.”
1.2. Usage Data
We also automatically collect certain information regarding your access to and use of the Site and Services. This information includes, but is not limited to, your IP address, browser type, referring website URLs, log files, pages on the Site that you visit, and links you click on (“Usage Data”).
1.3. Cookies
Like many websites, we utilize devices to recognize you when you visit the Site, track your interactions with the Site, and personalize your experience. These include devices such as cookies, web beacons, pixels and similar devices. Cookies are small data files we transfer to your computer hard drive. We utilize some cookies that remain on your computer after you leave the Site so that we can recognize you when you return and provide a more personalized and helpful experience. We also utilize session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor use of the Site by EzzVisa users and web traffic routing on the Site. Session cookies are deleted from your computer when you log off from the Site and close your browser. You maintain control over some of the information we collect through the use of cookies, and you can set your preferences regarding the use of cookies through your browser settings. If you choose not to accept cookies, you may not be able to access portions of the Site or all functionality of the Services.
1.3. Cookies
Like many websites, we utilize devices to recognize you when you visit the Site, track your interactions with the Site, and personalize your experience. These include devices such as cookies, web beacons, pixels and similar devices. Cookies are small data files we transfer to your computer hard drive. We utilize some cookies that remain on your computer after you leave the Site so that we can recognize you when you return and provide a more personalized and helpful experience. We also utilize session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor use of the Site by EzzVisa users and web traffic routing on the Site. Session cookies are deleted from your computer when you log off from the Site and close your browser. You maintain control over some of the information we collect through the use of cookies, and you can set your preferences regarding the use of cookies through your browser settings. If you choose not to accept cookies, you may not be able to access portions of the Site or all functionality of the Services.
1.4. EU Lawful Grounds
If you reside in the European Economic Area or Switzerland (collectively the “EU”), we rely on the following lawful grounds under the General Data Protection Regulation (“GDPR”) to process (collect, store, and use) your personal data contained in Personal Information and Usage Data: (a) it is necessary for the performance of a contract with you; (b) our legitimate interests; and (c) your consent. If you are a customer, the lawful ground for processing your personal data is necessity in performing our contract to provide the Services to you; our legitimate interest in understanding, improving, and promoting our services; and your consent. If you visit or use our website, the lawful ground for processing your personal data is our legitimate interest in understanding how users interact with our website to improve our website and Services, and your consent.
Use of Information We Collect 2.1. Account Creation
We use information you submit to us at the time of account registration, such as your name and email address, and any updated information you subsequently submit, such as a new email address, to create and maintain your account.
2.2. Operation and Improvement of Our Business
We use your information, including Personal Information, primarily to operate our business and provide the Services to you, including the completion of immigration forms. We use such information to personalize the Services we provide to you. We may use your information to verify your identity, for fraud prevention, to enforce the Terms of Service and to protect the integrity of the Site. We may also use your information to develop new features or Services and to improve the quality of our Services.
2.3. Customer Service and Technical Support
We may use your information, including Personal Information, to respond to questions you have regarding use of our Services or to provide technical assistance
2.4. Communications with You
We may contact you using the contact information you provide in order to respond to inquiries you send to us, to communicate with you regarding our Services and the services of our partners, and to market our Services, or those of our partners, to you. If you are in the EU, we will only use your contact information to communicate with you regarding our partners’ services with your prior consent.
2.5. Internal Research
We may use information about you and other users, in aggregate form, for our own internal research and analytical purposes. For example, we may use certain types of your information to understand which features of our Services are being used most frequently